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Archive for January, 2010

Side of Ham, Hold the Customer Service

Wednesday, January 13th, 2010

Never underestimate the power of a great hostess or good customer service. That’s the message of my latest blog on the NHBR Network which can be found here: http://www.nhbrnetwork.com/profiles/blogs/side-of-ham-hold-the-customer.

hamThe NHBR Network is an online business-to-business networking site that is providing businesspeople around the state with valuable information, tips and assistance from a team of contributors that include NHBR Editor Jeff Feingold, Andy Volinsky, Chuck Sink, Heidi Page, Steven Feinberg, CPA, Bill Ryan, Jason Blais, Deb Titus, Deb LeClair, Cindy Kibbe, Bob Sanders, Dr. John Benson, Clyde Terry and yes,  good old me. Make it your New Year’s Resolution to visit the site and sign up today!!

-Steve Boucher, Communications & Legislative Director

NH Division of Economic Development Unveils NH BizCast

Tuesday, January 12th, 2010

New Hampshire CEOs and emerging entrepreneurs no longer need to leave the comfort of their office to get the information that will help them to find success in the Granite State and beyond. Today, the New Hampshire Division of Economic Development unveiled NH BizCast, a new monthly series of free business-centered Webcasts.

“With schedules becoming more and more hectic, we recognize that it was imperative for us to provide busy company owners and entrepreneurs with an easier way to access vital information,” said New Hampshire Division of Economic Development Interim Director Roy Duddy. “Now, on a monthly basis, our audience can share their lunch hour with us in an interactive, cutting edge forum that stimulates questions and promotes information sharing.”

Happy smiling businesswoman with computer at officeEach month, a business expert will present information on a topic relevant to the current economic climate. Online participants will have the ability to ask realtime questions via their computer, to be answered live by the presenter.

The first session, “Starting a Business in a Down Economy,” is slated for Wednesday, January 20th from noon-1 p.m. and will feature Deborah Osgood, President of the Exeter-based Knowledge Institute. Osgood’s presentation will include discussion of business self-assessment, formulation of business ideas, development of resource contacts, business mentorship and creation of a business plan.

“Most everything in life is about working well with and through others, and succeeding in business is no exception,” said Osgood. “The Knowledge Institute is pleased to be collaborating with the Division of Economic Development and their new Webcast series to leverage technology in introducing New Hampshire residents to a 10-step approach for assessing, planning and launching a new business venture in the Granite State.”

All Webcasts in the series will be hosted live at the Comfort Inn (71 Hall Street) in Concord and will feature a live audience.

“It’s very exciting for the Comfort Inn to be partnering with the State to provide new and exciting opportunities for the business community,” said Comfort Inn General Manager Michelle Wilson. “Our location is a perfect destination for business travelers and we’re thrilled to be able to introduce our facility to new visitors.”

Future NH BizCast Webinars will include “New Mediums, New Messages – How Social Media is Transforming Communication” featuring Epiphanies, Inc.’s Allen Voivod (2/17) and “Best Business Practices for the Next Century” featuring Sojourn Partner’s Dr. Russ Ouellette (3/17).

For more information and to attend the NH BizCast, visit www.nheconomy.com. Those planning on participating in the live audience at the Comfort Inn are asked to pre-register by contacting Leslie Sherman at (603) 271-2591 or leslie.sherman@dred.state.nh.us.

“Total Security Management” Focus of International Trade Seminar

Monday, January 11th, 2010

Making your company “disaster proof” is the focus of the Total Security Management seminar being offered by the New Hampshire International Trade Resource Center (ITRC) at the Bedford Village Inn on Thursday, January 28th from 11 a.m.-2 p.m.  

securityCo-sponsored by the ITRC and optimize LLC, the Total Security Management session will discuss how companies can protect their facilities and employees as well as their finances and IT systems. It will cover how businesses can address every step of their supply chains and develop procedures to protect against both manmade and natural disasters. In short, it entails designing a plan that keeps a company operating “no matter what.”

Guest speaker Ridge Global LLC head of Global Trade Security Luke Ritter is the co-author of Securing Global Transportation Networks. He has pioneered the concept of Total Security Management, a business process improvement strategy designed to create value by managing security and resilience requirements as core business functions.  

Founded by the Honorable Tom Ridge, former Secretary of the Department of Homeland Security, Ridge Global LLC is a Washington, DC-based provider of strategic security consulting services to governments and private corporations worldwide.  

The cost of the program is $40 per person and includes lunch. To register, please visit www.exportnh.org. For questions, contact Katy Reno at (603) 271-8444 or katy.reno@dred.state.nh.us.

“Celebrating the Rich Ethnic Cultural Diversity of New Hampshire

Wednesday, January 6th, 2010

Here’s some great news about an excellent festival taking place in the state next Sunday:

The New Hampshire Cultural Diversity Awareness Council will be celebrating New Hampshire’s ethnic cultural diversity at the “Keeping the Dream Alive” cultural dance and music festival on Sunday January 17, 2010, from 1:00 PM to 5:00 PM at the Radisson Hotel, Armory, Center of NH, in Manchester. Music and dance troupes representing some of the ethnicity of our state will be performing. Some of these acts include the Raymond Street Klezmer Band, the New England Irish Orchestra, Réagánta Irish band, Native American dancers, Asian Indian, Greek, Chinese and Irish step dancers.  Fun for the entire family. Admission is $5.00. Vendor booths available. For further information call 487-3851, email- nhcdac@aol.com Please visit our website at nhcdac.org.

cultural-festivalNHCDAC’s mission is to increase awareness of the need for communication, understanding and respect among people of ethnically and racially diverse backgrounds. Through community events, educational programs and alliances with corporations, educational institutions, government agencies and non-profit organizations, NHCDAC addresses the important issues of multiculturalism facing our nation today.