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Comcast Opens Hudson Call Center to Answer Customers Calling

Dignitaries cut the ribbon at Comcast's new call center in Hudson.

Dignitaries cut the ribbon at Comcast’s new call center in Hudson.

 

A great big red ribbon was cut Friday morning in Hudson for the ceremonial opening of Comcast Cable’s brand new, state-of-the-art call center. Already, 122 people are employed here; another 65 are in training. Eventually, 600 people will be hired, providing support to 1.6 million customers in New Hampshire, Maine and eastern Massachusetts, including Cape Cod and the Islands.

With the new positions, Comcast will have more than 1,700 employees across the state, and more than 5,000 across its reach from Greater Boston.  The call center joins 12 offices in the Granite State and last year, its total employee investment, including payroll, payroll taxes, benefits, healthcare, training and tuition reimbursement, totaled more than $150 million. Comcast also contributed nearly $2 million in community investment across the Granite State.

“The opening of Comcast’s new facility is exciting for the Hudson community and the State of New Hampshire, creating hundreds of good jobs and representing why New Hampshire is as well positioned as any state to lead the country in innovative economic growth,” said Gov. Maggie Hassan.

Since Comcast announced its plans last May to develop the call center, the transformation of the 127,000-square-foot building has been dramatic. Light, bright and open, the center features the latest tools and technologies at the fingertips of its employees.

Company officials say locating the center in New Hampshire puts in the middle of an outstanding pool of talent.

“In addition to being a center for superior customer care, all employees in Hudson will be afforded continuous professional growth opportunities and we’ll add hundreds of new team members in the near future,” said Matthew Cohen, vice president of Customer Care Comcast’s Greater Boston Region. “This is an ideal location with a strong and talented labor market and we’re grateful to once again be growing in the Granite State.”

Congratulations Comcast!

Lorna Colquhoun
Communications Director
NH Division of Economic Development

 

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