Looking at someone directly in the eyes might result in a hostile situation in some countries while in other countries, avoiding direct eye contact might provoke the same response. To ensure that New Hampshire business owners are knowledgeable about business customs abroad, the International Trade Resource Center (ITRC) will be holding an International Protocol workshop on Thursday, February 11 from 9 a.m.-noon at the New Hampshire Division of Economic Development, 172 Pembroke Rd. in Concord.
ITRC Director Dawn Wivell will provide an overview of what cultural aspects are important to know as an American engaging in business and formalities with delegations, business clients and families from different countries and cultures.
For instance, did you know that:
• If you are interacting with the Japanese, it is important to understand that they make decisions by consensus, starting with the younger members of the group;
• The Germans give a firm handshake with one pump while Middle Eastern people will continue to shake your hand throughout a meeting;
• You should always use both hands to present your business card to visitors from Japan, China, Hong Kong and Singapore;
• In Turkey, if taken to a restaurant, it is customary for the person who extended the invitation to pay;
• In Japan, it is considered improper to point with your chopsticks during dinner.
The cost of the program is $40 per person. To register, please visit www.exportnh.org. For questions, contact Katy Reno at (603) 271-8444 or katy.reno@dred.state.nh.us.
Administered by the New Hampshire Division of Economic Development’s Office of International Commerce, the ITRC plans, develops and administers programs for international trade promotion and foreign market development. For more information about the ITRC, call (603) 271-8444, or visit their website at www.exportnh.org
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